Emergency Care
In an extreme emergency, please dial 911.
If you have an urgent problem, please call our office for instructions. After hours, a physician will be on call for urgent situations.
Practice Hours
Our hours are Monday - Friday:
Denver | 8AM - 4:30PM
Colorado Springs | 8AM - 4:30PM
Pueblo | 8AM - 4:30PM
La Junta | 8AM - 4:30PM
Pikes Peak | 8AM - 5:30PM, Closed Friday
Appointments
Patients are seen Monday through Friday by appointment. We ask that you call in advance in order to schedule a convenient appointment time. Every effort will be made to keep appointment commitments. Whenever possible, you will be notified if there is a change or delay. If you are unable to keep your appointment, we ask that you notify us as soon as possible.
Prescription Refills
We ask that all prescription refills be requested at the time of your office visit. Please assess any refill needs prior to coming to the office. We will gladly provide you with refills for up to one year or your next office visit. Please allow 48 hours for your request to be processed. If for some reason you need a refill and do not have an appointment scheduled, we ask that you make the refill request through your pharmacy.
Telephone Calls
Please feel free to call our office if you have any questions regarding your condition, medication or treatment. Our office staff can also assist you with questions regarding appointments. We ask that you always spell your name when leaving messages and give your date of birth. Please remember our physicians and medical assistants are treating patients during the day - we value your concerns - and will get back to you at our earliest convenience, which may be at the end of the working day.
Referrals
Please feel free to call our office if you have any questions. In some instances, a referral is needed for insurance and continuity of care. We ask that you call the office at least 72 hours in advance.
Patient Services
We participate with many insurance companies. Please confirm with your insurance company that we are participating providers. We will collect your deductible, co-payment and fees for non-covered services, along with any balances at the time of your visit. We accept cash, checks, MasterCard, Visa, American Express and Discover Card.
Billing
If you have questions about an invoice or insurance billing, please contact our billing department at 303-993-5651 ext:3
Medical Records
Your medical records are completely private. To ensure patient confidentiality, and conforming to HIPAA regulations, no information regarding your condition will be released by this office to anyone, including any family member, without your written consent. If you have questions about your medical records, please call us at 303-993-5651 ext:1.