Testimonials & Reviews
Summit Primary Care
Family Medicine located in Denver, CO, Colorado Springs, CO, Pueblo, CO & La Junta, CO
Summit Primary Care always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 89 reviews with an average rating of 4.9 out of 5 stars. Please read what others are saying about Summit Primary Care below, and as always, we would love to collect your feedback.
Gary G.
Submitted 04/18/24
No issues with Richard, but the staff and billing Dept....horrible
I received a bill through email that stated the following:
"Dear Valued Patient, We value our relationship with you and take pride in working for your best interests and optimal health. We’re also interested in how we can improve the service we provide you."
I responded with an issue I had with the bill and then also gave suggestions on how they could improve service. I had been having issues getting my meds sent to the proper place. This clinic kept sending my prescriptions to mail order which was much more expensive than Safeway, and I was requesting them through the patient portal as instrcuted by PA Richard White. While getting my issues addressed I was included on an email chain between employees of Summit, and Beth Passilla was absolutely horrible.
I had spine surgery on 1/2/2024 and had sent this information to Richard White via email as instructed to do previously having given me his email to his office. I never received an email verifying reciept and mentioned this as an area of improvement, better communications. This is what Beth wrote in the email to another employee which I was included:
"We don’t have time to inform patients that we received their records and that they have been uploaded to their chart. They can ask during their next appointment."
"See below in red if he calls, or I can talk to him. Can’t believe what people think we are supposed to do for them…."
There were a couple of other issues but these 2 were the worst. I've yet to get an apology or an updated bill. Richard White has treated me great, but the office/billing staff are horrible. Communication is horrible. I feel as though I was treated like trash by Beth. I and my insurance pay for a service and I expect that service to be the best it can be. Summit has failed here. The providers my wife and I have seen here seem fine, but everybody else treats you like a bothersome burdon. Why work here if you feel patients, who are why you have a job here, are a troublesome pain. I have better interactions with my pets veterinarian.
Adam B.
Submitted 01/09/24
Very friendly staff. Was called back in a timely manner close to appointment time. Staff listened to my concerns and answered all my questions.
Stacy B.
Submitted 11/07/23
I have been a patient for several years, and I love my providers. They listen and genuinely care. I’d love to give 5 stars, but the patient portal is a disaster that cannot be made to make sense. The notes and lab results for all the years I’ve been going here are just one terrible run on sentence. As someone with several chronic conditions and multiple specialists, I like to, and need to share results with my specialists, and instead of being able to just print them out, I have to contact someone and hope I get what I’m requesting. It’s an extra step that is wasteful in the office staff time, and mine.
John H.
Submitted 11/01/23
Listened to me, answered my questions and made me feel at ease.
Beverly D.
Submitted 10/23/23
Always great
Olivia T.
Submitted 10/16/23
She was extremely helpful and listened to everything I had to say. Asked follow up questions and ran necessary tests. Will become my new primary! Awesome.
Connie S.
Submitted 10/16/23
She always makes me feel like she is listening and never rushed. I’m very confident with her.
Joy S.
Submitted 10/10/23
Melissa is a great doctor, she makes sure that I’m taken care of before I leave her office.
Amelia M.
Submitted 09/26/23
She is awesome she takes her time and is easy to talk to she listens she is great at her job
Sarah Y.
Submitted 09/23/23
Dr. Wolf is absolutely amazing! She has a wonderful bedside manner & takes the time to really listen to you. She is truly a blessing & I’m so grateful to have her as my pain doctor.
Kelly M.
Submitted 09/12/23
Great staff, very nice, friendly and kind. Definitely recommend
Brianna D.
Submitted 09/07/23
Dr.wolf is amazing and she takes her time for you! Goes beyond to help out your needs and medical care:)
Teresa R.
Submitted 09/01/23
Mellisa is consistently proficient, professional, and personable. She is also very compassionate, and explains medical information so it’s easy to understand.
Cynthia G.
Submitted 08/31/23
Very professional took the time to listen to my concerns and is kind and caring .Great experience
Betty M.
Submitted 08/31/23
Sarah is very thorough trying to get health issues taken care of. Office help is great too!!
Debbie R.
Submitted 08/16/23
Emily Garcia has to be one of the best providers I've ever been to. She is very knowledgeable, kind, and takes the time to really listen to me. All the other staff members are awesome too! I highly recommend Summit Primary Care in La Junta to anyone looking for a medical provider.
Valentina E.
Submitted 08/16/23
My provider Brina cares about my health and care I just Love her for her willing to listen to me and be understanding about my health concerns
Dan And Twila B.
Submitted 08/04/23
Sariah did a wellness check on both of us the other day, we are very pleased with her caring manner, and her professionalism.
Kayla S.
Submitted 08/04/23
Always a great experience. I feel like I'm listen to and things actually will be done to help me.
Abigail A.
Submitted 05/22/23
Natalie and Sammy have an amazing team and work well with Dr. Wilner. Their practice has literally saved my life. I am not even sure how to thank them as I am so grateful to their team. Thank you!